Effective Date: 15 October 2026
1. Introduction
Gulf Link Logistics (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, https://gulflink-logistics.com/.
This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, contact us, request a quotation, or use our logistics and freight-related services.
By using our website, you acknowledge that you have read this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
Personal Information
- Name and job title.
- Company name and business details.
- Email address and telephone number.
- Business address and other contact details.
- Information submitted through contact forms or quotation requests.
Logistics and Shipment Information
When you enquire about or use our services, we may collect information such as:
- Shipment origin and destination.
- Cargo descriptions, dimensions, weight, and quantity.
- Shipping, customs clearance, and delivery details.
- Consignee, shipper, and recipient information.
- Relevant commercial and shipping documentation.
Technical Information
When you visit our website, we may automatically collect certain technical information, including:
- IP address and browser type.
- Device and operating system information.
- Pages visited and time spent on the website.
- Referring website addresses and general usage information.
3. How We Use Your Information
We may use your information to:
- Respond to enquiries and requests for quotations.
- Provide logistics, freight forwarding, shipping, warehousing, and related services.
- Coordinate shipments, deliveries, and customs clearance.
- Communicate with customers, suppliers, and business partners.
- Prepare quotations, invoices, and other business documentation.
- Improve our website, services, and customer experience.
- Maintain website security and prevent fraud or misuse.
- Comply with applicable legal, regulatory, and contractual obligations.
- Send relevant business communications where permitted by law.
4. Legal Basis for Processing
Where applicable, we process personal information based on one or more of the following grounds:
- Your consent.
- The performance of a contract or steps taken before entering into a contract.
- Compliance with legal obligations.
- Our legitimate business interests, where these do not override your applicable privacy rights.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, understand website traffic, remember user preferences, and support website analytics or marketing activities.
You may be able to control cookies through your browser settings or through a cookie consent tool, where available. Disabling certain cookies may affect some website features.
Where required by applicable law, we will obtain consent before using non-essential cookies or tracking technologies.
6. Sharing of Information
We do not sell personal information to third parties.
We may share information where necessary with:
- Shipping lines, airlines, freight forwarders, and transport providers.
- Customs brokers, port authorities, and relevant government agencies.
- Warehousing, delivery, and logistics service providers.
- IT hosting providers, website maintenance providers, and software service providers.
- Professional advisers, auditors, and legal representatives.
- Other parties where required by law or necessary to protect our legal rights.
We aim to share only the information reasonably necessary for the relevant purpose.
7. International Data Transfers
Logistics operations may involve the movement of information across international borders. Your information may therefore be transferred to or accessed in countries where our service providers, shipping partners, customs representatives, or other relevant parties operate.
Where required by applicable law, we will take appropriate steps to ensure that such transfers are subject to suitable safeguards.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, and meeting legal or regulatory requirements.
Retention periods may vary depending on the type of information and the nature of the business relationship.
When information is no longer required, we will take reasonable steps to delete it or securely dispose of it, subject to applicable legal requirements.
9. Data Security
We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.
However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee absolute security of information transmitted through the internet.
10. Your Privacy Rights
Depending on your location and the applicable laws, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion of information where legally permitted.
- Withdraw consent where processing is based on consent.
- Object to or request restrictions on certain processing activities.
- Request a copy of your information in an appropriate format, where applicable.
- Lodge a complaint with the relevant data protection authority.
To exercise an applicable right, please contact us using the details provided in the Contact Us section below.
11. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of those external websites.
We encourage you to review the privacy policies of any third-party websites you visit.
12. Children’s Privacy
Our website and business services are intended primarily for businesses and adults. We do not knowingly collect personal information directly from children for marketing or other purposes unrelated to our legitimate business activities.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or applicable laws.
Any updated version will be published on this page with a revised effective date. We encourage you to review this page periodically.
14. Contact Us
If you have questions about this Privacy Policy or wish to exercise your applicable privacy rights, please contact Gulf Link Logistics through the contact details provided on our website:
Website: https://gulflink-logistics.com/
Email: Please use the official business email address published on our website.
Address: Please refer to the official business address published on our website.